Terms and Conditions - The Mount View Motel Hawera

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Terms & Conditions

Payment Policy
Payment is accepted on arrival for all room accommodation & pre-booked meal or service options.  Additional charges are settled on check-out. We accept EFTPOS, Cash or Credit Cards only.
Cancellation Policy
Cancellation within 24 hours of an existing room reservation will incur the room rate charge as quoted at the time of booking. Cancellation charges do not apply outside of 24 hours notice however guests should be aware of any charges/commissions incurred to the motel through online booking sites may be passed onto the guest for cancelled online reservations.

Child Policy
We gladly welcome children of all ages at Mount View Motel. We have family suites with a little bit of extra room for lounging and watching TV. We also have DVD players available complimentary and our hi-speed VDSL internet service provides enhanced online movie content purchases.  Please ask at reception how we can help you.Children under 16 years are required to be under direct supervision by adults.  Children are not permitted to operate gas heaters, BBQ, TV's/DVD players or other electrical equipment.  Children over 2yrs incur standard tariffs unless otherwise confirmed in your booking with us.
Children over 14yrs of age are not permitted on play equipment.

Pet Policy
We are a pet friendly motel. We request prior confirmation of any animal arrivals to ensure the comfort of our other guests. Please ask for our Pets Terms & Conditions prior to check-in.

Check in Policy
Presentation of suitable Photo ID is required on Check-in. Check-in is welcome from 10am-9:30pm daily or at other times by prior arrangement.
Lost keys will incur a $50.00 charge.

 Secret Servant Enterprises | New Zealand Owned Business
 The Mount View Motel
169 Waihi Road, Hawera, NZ
Phone/Fax +64 06 278 4091
Mobile +64 27 240 5579
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